Tooniebet Casino Terms and Conditions

Welcome to Tooniebet Casino. These Terms and Conditions govern your use of our website at tooniebet.ca and all services we provide, including casino games, sports betting, bonuses, and loyalty programmes. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. Please read them carefully before proceeding.

1. About Us

At Tooniebet, we operate under the legal name Canadix Limited, a company incorporated under the laws of Malta, company number C102170, with registered offices at Quad Central, Q3 Level 3, Triq l-Esportaturi, Zone 1, Central Business District, Birkirkara, CBD 1040, Malta. We hold a valid licence issued by the Alcohol and Gaming Commission of Ontario (AGCO), certificate of registration No. OPIG1280338, and we operate under an Operating Agreement signed with iGaming Ontario. All our services are governed by the laws of Ontario and Canada.

2. Eligibility and Account Registration

Our Tooniebet casino online is intended exclusively for customers physically located in the Province of Ontario, Canada. To create an account and use our services, you must meet all of the following requirements:

  • You must be at least 19 years of age
  • You must be physically present in the Province of Ontario at the time of play
  • You must not be a member, officer, or employee of the AGCO, the Ontario Lottery and Gaming Corporation, or iGaming Ontario
  • You must not be enrolled in any self-exclusion programme applicable to our platform
  • You must not be restricted from online gambling by a court order or under subsection 3.6(1) of the Gaming Control Act
  • You must not be an executive, employee, or board member of Canadix Limited or any associated group company
  • You must not be under the influence of alcohol or drugs while using our services

We also bar from sports betting: persons outside Ontario, athletes, trainers, referees, coaches, sports managers, or anyone with insider knowledge relating to the events being wagered upon. Use of our services from outside Ontario may result in immediate account closure and withholding of funds.

3. Account Opening and Identity Verification

To complete the Tooniebet login process, you must first register. Registration requires your first and last name, date of birth, home address, a valid e-mail address, mobile phone number, payment information, a Politically Exposed Person and Head of International Organisation determination, occupational description, country of birth, and citizenship. Only one account per person is permitted. We actively detect multi-accounting through device, household, IP address, payment method, phone number, and documentation links. Winnings from any duplicate account will be deducted and the last deposit refunded, less a fee of up to 5% but no more than 10 CAD.

Documents requested during verification checks must be supplied within 30 days and are generally accepted only if dated no more than 6 months prior. Accounts inactive for 180 consecutive days are designated inactive and subject to an administrative fee of 5.00 CAD per month, deducted from your real-money balance. We will notify you by e-mail 30 days before this fee is applied.

4. Deposits and Withdrawals

4.1 Deposits

At Tooniebet Casino, we accept the following deposit methods and limits in Canadian dollars:

  • Interac: 10–9,000 CAD
  • Visa: 20–4,000 CAD
  • Mastercard: 20–4,000 CAD
  • Pay by Card: 20–4,000 CAD
  • PayPal: 10–10,000 CAD
  • MuchBetter: 10–5,000 CAD
  • Skrill and Skrill 1-Tap: 20–10,000 CAD

We do not accept cash or cheques, and we do not extend credit or loans. You must be the rightful owner of all funds and payment methods used. E-wallet deposits are processed free of charge. Winnings derived from a deposit made using a payment method not in your own name may be confiscated and your account closed.

4.2 Withdrawals

Our Tooniebet casino withdrawal process follows these method-specific limits:

  • Interac: 10–3,000 CAD
  • Visa: 20–9,000 CAD
  • PayPal: 10–10,000 CAD
  • MuchBetter: 10–9,000 CAD
  • Skrill and Skrill 1-Tap: 20–9,000 CAD

The daily withdrawal limit is 9,000 CAD. Weekly and monthly limits are determined by your VIP level, ranging from 10,000 / 40,000 CAD at Levels 1 and 2 to 30,000 / 120,000 CAD at Level 5. Up to three pending withdrawal requests may be held simultaneously. Your deposit must be wagered at least once before a withdrawal can be processed. Maximum sports winnings per day and per slip are 150,000 CAD, excluding the stake.

4.3 Tooniebet Withdrawal Time

We process all withdrawal requests within seventy-two business hours of submission. Additional time may be required for identity verification, security checks, and customer due diligence. Our Tooniebet casino withdrawal time may vary depending on your chosen payment provider's own processing schedule. Where a large withdrawal is split into instalments, these processing rules apply to each instalment individually.

5. Bonuses and Promotions

5.1 Tooniebet Welcome Bonus

Our Tooniebet welcome bonus consists of a Casino Welcome Package offering up to 2,000 CAD in bonuses plus 700 Bonus Spins across four qualifying deposits, each with a minimum of 10 CAD. The structure is as follows:

  • 1st deposit: 100% up to 500 CAD + 100 Bonus Spins
  • 2nd deposit: 100% up to 500 CAD + 150 Bonus Spins
  • 3rd deposit: 100% up to 500 CAD + 200 Bonus Spins
  • 4th deposit: 100% up to 500 CAD + 250 Bonus Spins

Wagering requirements are x10 on the deposit bonus and x30 on Bonus Spin winnings, both to be completed within 10 days. The Tooniebet sign up bonus must be activated in the My Bonuses section of your profile. Each Bonus Spin is valued at 0.10 CAD and is valid only on selected games. This offer is available once per account to new players aged 19+ physically located in Ontario. Deposit bonuses are not available for deposits made via Skrill.

5.2 Sports Welcome Offer

We also offer a Sports Welcome Offer: 100% Bet Insurance up to 150 CAD. Register, complete verification, deposit a minimum of 10 CAD, activate the Bet Insurance toggle in your betslip, and place an eligible bet at odds of -200 (1.50) or longer. If your bet loses, 100% of your stake is returned as a Bonus Bet up to 150 CAD. The Bonus Bet carries x1 wagering at odds of -200 (1.50) or longer and is valid for 30 days.

5.3 General Bonus Rules

At Tooniebet, we apply the following rules to all bonus offers:

  • Only one bonus may be active at a time; activating a new bonus forfeits any existing bonus and associated winnings
  • No bonus is available while a withdrawal request is pending
  • Maximum bet with an active bonus is 8 CAD, or 20% of the bonus amount where lower
  • Slots (excluding restricted titles), scratch cards, and keno contribute 100% toward wagering
  • All live games, video poker, and Plinko contribute 10%; table and card games contribute 0%
  • Each bonus is available once per person, household, address, device, and IP address
  • Low-risk betting strategies are considered abuse and may result in forfeiture of bonuses

6. Loyalty Programme and VIP

Our Tooniebet Casino loyalty programme rewards all registered users through Coins, Weekly Challenges, and One-Time Challenges. Coins are earned at 1 Coin per 150 CAD wagered on casino games and 3% of each deposit credited as Coins. You may exchange Coins in our Shop for bonuses, bonus spins, and bonus bets. Our VIP Programme operates across five levels determined by your activity over the previous 90 days. Higher levels unlock personalised offers, elevated withdrawal limits, cashback of up to 15% weekly on casino play and 25% on live casino, and a dedicated personal VIP manager at Levels 4 and 5.

7. Responsible Gaming

We at Tooniebet are committed to promoting responsible gambling. We provide tools including deposit limits, loss limits, session reminders, self-exclusion, and cooling-off periods. If you feel that gambling is negatively affecting your life, we strongly encourage you to contact our support team or visit a recognised problem gambling support service. Self-excluded players are exempt from inactive account fees and are not targeted with promotional communications.

8. Prohibited Activities

When using our platform, the following activities are strictly prohibited:

  • Using a VPN or any technical means to conceal or alter your location
  • Circumventing our geolocation detection systems or any security measures
  • Opening more than one account per person
  • Using funds or payment methods not belonging to you
  • Engaging in fraudulent, collusive, or abusive betting behaviour
  • Accessing or using our services while self-excluded or otherwise restricted

9. Governing Law and Complaints

These Terms and Conditions are governed by the laws of Ontario and Canada. If you wish to raise a complaint, please contact us at [email protected]. Our customer support team is also available 24/7 via live chat, by phone at +1-844-789-4200, or by e-mail at [email protected]. We are committed to resolving all disputes fairly and in accordance with our regulatory obligations under the AGCO licence.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Where changes are material, we will notify you in advance by e-mail or through a prominent notice on our platform. Your continued use of our Tooniebet online casino following such changes constitutes your acceptance of the revised terms. We encourage you to review this document regularly to stay informed of your rights and obligations.